OhoSync is operated by Monine AS, a company registered in Norway (org. no. 926 029 215). Every product listing that OhoSync writes is put there by a merchant (“Customer”) using our Service; Monine does not select, author or publish product content. This policy explains how to report content you believe infringes your rights, and what happens after you do.

1. How to submit a notice

Submit a notice through our online report form, or by email to our designated agent (§5). Identify the listing by its URL or product SKU, describe the material and why you believe it infringes, and include the statements required in §2 or §3 depending on which applies to you.

2. EU notice-and-action (Digital Services Act)

A notice under the EU Digital Services Act must include:

a sufficiently precise indication of the location of the material (a URL or SKU);
an explanation of why the material is illegal or infringing;
your name and email address; and
a statement confirming your good-faith belief that the information and claims in the notice are accurate and complete.

We will acknowledge receipt, review the notice, and act on it in a timely, diligent and non-arbitrary manner, and notify the affected Customer of any decision and the reason.

3. US notice-and-takedown (DMCA)

A notice under 17 U.S.C. § 512(c)(3) sent to our designated agent must include: a signature of a person authorised to act on the owner’s behalf; identification of the copyrighted work; identification of the infringing material and its location (a URL or SKU); your contact information; a statement of good-faith belief the use is unauthorised; and a statement, made under penalty of perjury, that the notice is accurate and you are authorised to act.

Counter-notice

If content you posted was disabled and you believe this was a mistake, you may submit a counter-notice with: your signature; identification of the material and its prior location; a statement under penalty of perjury of your good-faith belief in mistake or misidentification; your contact details; and consent to the jurisdiction of the applicable federal court. On a valid counter-notice we will, unless the complainant informs us of a filed court action, restore the material within 10–14 business days as the DMCA requires.

4. What happens after a notice

A notice is reviewed by a person before any action is taken — nothing is disabled automatically from an unverified public submission. If we act, the affected product is set to not sync until the Customer resolves it, and the Customer is notified with the reason.

5. Designated agent

Copyright and takedown notices: Monine AS, Norway — org. no. 926 029 215 — hello@ovanap.no (the single launch contact for support, privacy, billing and legal enquiries).

6. False notices

Submitting a knowingly false or bad-faith notice may expose you to liability, including for damages under 17 U.S.C. § 512(f) where the DMCA applies.

Copyright and Takedown Policy