Privacy Policy
Last updated: June 1, 2026
This policy explains what data OhoSync collects, why we collect it, and the choices you have. We keep it plain. If anything is unclear, contact us.
OhoSync is a product operated by Monine AS, a company registered in Norway (“we”, “us”), providing a service that syncs supplier product feeds into e-commerce stores. We act as a data processor for the store and product data you bring to us, and as a controller for your account information. We are committed to handling that data responsibly and in line with the GDPR and applicable data-protection laws.
1. Information we collect
- Account data — your name, email and password (stored hashed), and billing details where applicable.
- Store & feed data — connection tokens and the product, price, stock and image data you sync. We process this on your behalf.
- Usage data — log and device information used to operate, secure and improve the service.
2. How we use data
We use your data to provide and maintain the service, run syncs, process payments, provide support, keep the platform secure, and communicate important updates. We do not sell your personal data, and we do not use your store or product data to train models without your explicit consent.
3. Sharing & sub-processors
We share data only with trusted sub-processors needed to run OhoSync: payment processing (Stripe), transactional email (Resend) and cloud hosting (Hetzner). Each is bound by a data-processing agreement. A current list is available on request via our Data Processing Addendum.
4. Data retention
We keep your data for as long as your account is active. When you close your account, we delete or anonymise your personal data within 30 days, except where we must retain limited records for legal, accounting or fraud-prevention purposes.
5. Security
Data is encrypted in transit (TLS) and at rest. Store connections use scoped, revocable tokens — we never store your store admin password. We apply least-privilege access controls and monitor for unauthorised activity.
6. Your rights
Depending on your location, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise any of these, contact us and we'll respond within the timeframe required by law.
7. Contact
Questions about this policy or your data? Email hello@ovanap.no or use our contact page.